The Client

Gigaleads is a Dutch marketing agency generating high volumes of inbound leads for renovation and installation companies across the Netherlands and the UK, from solar to window frames.

While their main focus is in the Netherlands, their UK clients faced a recurring challenge. Enquiries were coming in consistently, but not always being followed up quickly enough.

That is where our collaboration began. We made sure every UK lead was contacted fast and professionally, so no opportunity went cold.

The Challenge

Their UK clients were generating strong inbound volume, but most leads were contacted more than sixty minutes after submission.

Clients began questioning lead quality, when the real issue was slow response time.

Gigaleads had call capacity in the Netherlands, but not fully fluent English speaking team members who could follow up within five minutes.

The problem was not lead generation. It was speed and local follow up.

The Solution

LeadQuick set up a dedicated South African team to handle UK inbound leads.

• Every new enquiry was called within five minutes.

• Agents followed a simple qualification script and passed interested prospects directly to the client’s sales team.

• Coverage matched UK business hours.

LeadQuick handled recruitment, training, scheduling, call quality, and extra capacity during busy periods.

The Results

Within weeks:

• Leads were contacted within minutes instead of over an hour.

• More prospects were reached and lead to appointment conversion rose with 40% for installers.

• What looked like poor lead quality turned out to be slow follow up.

• Gigaleads supported its UK clients without hiring more staff or increasing workload. Performance improved without increasing ad spend.

Outcome

Lead follow up went from inconsistent to structured and reliable.

Instead of stretching internal teams or hiring locally, they achieved:

• Faster first contact

• More booked surveys from the same leads

• Lower operational pressure

• Stable coverage during high volume campaigns

All without changing their existing sales process.